Last Updated: 2-11-2025
Welcome to Pet Hub. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.
1.1 These Terms & Conditions govern your use of our website and services.
1.2 We reserve the right to modify these terms at any time without prior notice. Continued use of the site constitutes acceptance of the updated terms.
2.1 To place an order, you may need to create an account with accurate and up-to-date information.
2.2 You are responsible for maintaining the confidentiality of your account credentials.
2.3 We reserve the right to suspend or terminate accounts that violate our policies.
3.1 We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.
3.2 Product availability is subject to change, and we may discontinue items without notice.
4.1 Prices listed are in [Currency] and are subject to change without notice.
4.2 We accept payments via [Credit/Debit Cards, PayPal, and other payment methods].
4.3 Orders will only be processed after successful payment confirmation.
5.1 We offer shipping to select locations. Estimated delivery times are provided at checkout.
5.2 Delays due to unforeseen circumstances (e.g., weather, carrier issues) are not our responsibility.
5.3 Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.
6.1 We accept returns within 30 days of purchase for unused and unopened products.
6.2 Perishable items (e.g., pet food) and personalized products are non-refundable.
6.3 Refunds will be processed after the returned item passes quality inspection. Shipping fees may not be refundable.
7.1 If you subscribe to automatic deliveries, you agree to recurring charges based on your selected frequency.
7.2 You can modify or cancel your subscription anytime before the next billing cycle.
8.1 Our products are not intended to diagnose, treat, or cure any pet-related illness. Consult a veterinarian before making dietary changes for your pet.
8.2 We are not responsible for any adverse reactions your pet may experience from our products.
9.1 All content on this website, including logos, images, and text, is the property of [Your Store Name] and is protected by copyright laws.
9.2 Unauthorized reproduction or distribution of any content is strictly prohibited.
10.1 We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
10.2 In no event shall our total liability exceed the amount paid for the specific product in question.
11.1 These Terms & Conditions are governed by the laws of [Your Country/State].
11.2 Any disputes will be resolved through arbitration or legal proceedings in the jurisdiction of [Your Location].
For any questions regarding these Terms & Conditions, please contact us at:
📧 Email: pethub@hellokompass.com
📞 Phone: +88 0248811450
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